Whether you’re moving goods across borders or managing local shipment; whether you are an exporter, importer, trader or MSME manufacturer, one uninsured shipment can wipe out your profit on the entire deal. You know it and we (just) do NOT Sympethise with you, We Sail With You, We Plan With you, We Cover You and We mitigate your losses.
For over 12 years, we’ve been the trusted choice for importers, exporters, clearing agents, and freight forwarders who want more than just a policy—peace of mind.
we provide import export insurance services designed to safeguard your business. From duty insurance for imports to cargo insurance for clearing agents, our solutions are built around your unique needs.
At M/s GIMA Solution Insurance Marketing Pvt. Ltd., we work with leading Indian general insurers to design the right marine cover for your business, as per IRDAI-approved products.
Our specialized marine products offer unmatched protection for your cargo—everywhere, every time.
Is needed for
Covers
loss or damage to goods while in transit: By sea, air, road, rail, courier
From warehouse to warehouse (not just ship to ship)
Covers are available for sea, air, road, rail and courier shipments – domestic as well as international.
Coverage Area:
- Ship Sinking
- Collision
- Natural calamity damage
- Fire accidents
- Stranding
- Jettisons
- Overturning
- Washing overboard
- Forwarding expenses
- Derailment of land transportation
- Loss during loading and unloading
- Cost of reconditioning
- Theft
When you approach us for Marine Cargo Insurance, we:
- Understand your business model, cargo, packing and trade routes.
- Study your Incoterms (FOB, CIF, CFR etc.) and clarify where the risk passes from buyer to seller.
- Suggest the appropriate policy type and coverage level.
- Obtain and compare quotes from multiple insurers.
- Assist with documentation for policy issuance.
- Support you during claims – from surveyor appointment to claim submission and follow-up.
In case you are wondering how much it will cost to cover your Marine Cargo from your warehouse to your customer’s doorstep?
Frequently Asked Questions
When Can an Export Claim Arise?
- Physical damage to cargo
- Shortage or non-delivery
- Theft or pilferage
- Wet damage / contamination
- Fire, explosion, or accident during transit
- Container or handling damage impacting goods
What documents are a must to file claim?
Your insurer will ask for :
- Marine Cargo Policy / Certificate
- Invoice & Packing List
- Bill of Lading / Air Waybill
- Survey Report
- Claim Form (duly filled)
- Damage / Shortage Certificate
- Delivery Receipt with remarks
- Correspondence with carrier
- Notice of claim copy
- Repair / replacement / disposal invoices
- Photographs & videos of damage
What happens exactly when I initiate claim process? Hows does the process flow?
Notify the Insurer Without Delay
Appoint Surveyor at Overseas Location and Domestic locations, in case of export and import, respectively. (Do not dispose of damaged goods without surveyor’s approval.)
Issue Notice of Claim to Carrier / Bailee
Mitigate the Loss (All mitigation expenses should be documented.)
Compile Claim Documents
Assessment of Claim Amount
The insurer assesses claim based on:
Policy terms & conditions
Insured value
Surveyor’s findings
Nature of loss (partial / total)
Deductible / excess (if any)
Claim Settlement
Once documents are complete and liability is established:
Claim is approved
Payment is released to the insured / beneficiary
Typical settlement timeline: 7–21 working days after final documents.
Important Do’s & Don’ts for Exporters & Importers w.r.t. Claim Filing
Inspect cargo immediately
Inform insurer without delay
Preserve evidence
Issue timely carrier notices
Cooperate with surveyor
Don’ts
Do not discard damaged goods without approval
Do not accept clean delivery receipts if damage exists
Do not delay claim intimation
